Terms and Conditions
Spinational Casino Terms and Conditions
These Terms and Conditions outline the rules, rights, and responsibilities that apply to all users of Spinational Casinooperated by Stellar Ltd under license from the Anjouan Offshore Finance Authority. By creating an account or using any part of the website spinational.com, you confirm that you have read, understood, and agreed to these terms.
Eligibility
Spinational Casino accepts players who are at least 18 years old or the legal gambling age in their country of residence. Users are responsible for ensuring that online gambling is legal in their jurisdiction. Accounts may be restricted or suspended if any false information is provided during registration or verification.
Account Registration
To open an account, players must provide accurate personal information including name, date of birth, address, and a valid email. Each player is permitted to hold only one account. Duplicate accounts or accounts opened under another person’s name may be closed without notice. Account verification may require official identification, proof of address, or payment confirmation documents.
Deposits and Withdrawals
The minimum deposit at Spinational Casino is €20 for most payment methods, while the minimum withdrawal amount is €10. Withdrawals are processed within 1–3 business days, depending on the selected payment method. Bitcoin withdrawals require a minimum of €60. Players must wager their deposits at least x1 before requesting a withdrawal to comply with anti-money laundering regulations. If this condition is not met, a 10% fee may be applied to cover transaction costs. The maximum daily and monthly withdrawal limits depend on the player’s VIP level, starting from €500 per day and increasing with higher ranks.
Bonuses and Promotions
All bonuses are subject to specific terms which are displayed in the promotions section. Unless stated otherwise, the standard wagering requirement is x35 on the deposit and bonus amount, and x40 on winnings from free spins. The minimum deposit required to claim a welcome or reload bonus is €20, and the offer is valid for 10 days after activation. Deposits made via Skrill or Neteller are not eligible for most bonuses. Some bonuses may include a maximum cash-out limit of x10 times the bonus amount, applicable only to players from Thailand, Brazil, Chile, Japan, and Peru.
Inactive and Dormant Accounts
Accounts that remain inactive for 180 consecutive days are considered dormant and may be charged a monthly administrative fee of €5. Players can reactivate their accounts at any time by logging in and resuming play.
Verification and Security
Before processing withdrawals, Spinational may request verification documents such as a passport, national ID, or proof of address. The review process typically takes 1–3 business days, though delays may occur if incorrect files are submitted. The casino uses SSL encryption technology to ensure that all personal and financial data is stored and transmitted securely.
Responsible Gaming
Spinational Casino encourages responsible gaming and provides tools and resources to help players stay in control. Users can request self-exclusion for a period ranging from six months to five years by contacting the support team. Information on responsible gambling and links to professional help organizations can be found in the Responsible Gaming section of the website.
Fair Play and Game Integrity
All games at Spinational Casino are operated by certified and independent software providers that use Random Number Generators (RNGs) to ensure fair and random outcomes. The casino does not alter or manipulate game results under any circumstances.
Complaints and Disputes
Players who wish to file a complaint should contact the customer support team via live chat or email. The complaint must include a detailed description, dates, and supporting documentation. Spinational aims to resolve all issues within 10 working days. If a player is not satisfied with the resolution, they can escalate the matter to the Anjouan Gaming Authority, the official regulator of Spinational Casino.
Amendments
Spinational Casino reserves the right to update or modify these Terms and Conditions at any time. The most recent version will always be available on the website, and continued use of the platform after changes implies acceptance of the updated terms.
